How to enrol
My Family Lounge Enrolment Procedure – Step by Step Guide
To be able to attend the centre, permanently or casually, you must complete an enrolment form for your child via the ‘My Family Lounge’ website or app. This includes emergency contacts, all relevant medical information, immunisation history, media consent, behavioural/medical/dietary requirements and all other fields in the enrolment form.
A permanent position means your child attends the centre at the same time each week, either in the morning, afternoon, or both. Casual vacancies allow attendance on an as-needed basis, depending on your requirements and the centre’s availability.
To enrol, please create a profile on ‘My Family Lounge’ via the links below and complete all enrolment fields for your child. You will then be required to request days in order to join our waitlist. Please ensure that you have completed the enrolment fully or you will not be given the opportunity to receive an offer. Offers are sent via email and you are required to accept and confirm the offer within a week or it will expire.
Please note that ‘My Family Lounge’ may advise you that you have not chosen a centre/school, please ignore this message as it appears until the centre offers you a position.
After the yearly enrolment process has taken place, if you did not receive a position, offers can be sent via the waitlist at any time based on our availability. Unfortunately, the centre cannot provide an estimate of when you can expect an offer as it is based on our numbers fluctuating throughout the year.
First Time Enrolment
If you’re a new family, you can click here to register and create your own ‘My Family Lounge’ account. Once this account has been created, it will enable you to manage all future bookings for your child/ren.
New enrolments for 2027 will open Saturday 10th October 2026. Note: Any requests made before this date will be discarded.
2027 Enrolment Information
Re-Enrolment
Families with permanent bookings will have a window to complete the Re-enrolment Survey (usually end of Term 3) to be offered the same days of care for the following year, based on available spots and Priority of Access. If you miss out on this process, you are required to apply as a new enrolment via the waitlist through your ‘My Family Lounge’ account. You can access this account and login here.
Receiving a position
If you have requested a permanent booking for Before or After School Care, the centre will confirm your enrolment with you using your listed email address. We have a limited number of spots available so families who do not receive a position and have successfully enrolled will be placed on a waitlist.
Looking for a Casual Day? Once your child is enrolled at our service, you can book in casual days via the casual calendar on the ‘My Family Lounge’ App or website for BSC/ASC and Vacation Care
Completing the enrolment process
To complete the enrolment process, you will then need to pay the $35 Membership Fee. This will be charged automatically through direct debit.
Your enrolment will not be approved by the centre until your yearly membership is paid.